Chatbot(Steve) does your dirty job! ;)

Shruti Arora
Feb 9, 2021

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Personality of Chatbot:-

  • A friend that you can confide into,
  • Comforts you so that you can bitch about your boss
  • Empathizer
  • Looks after your personal interest
  • Worries and takes care of work life balance.
  • An assistant that makes you feel good about attending meetings at off hours.
  • Steve is very funny, quirky. Sometimes sounds like she’s bitching about your with you. :)

The goal of “Steve” Chatbot is to act as a middleman between you and your team members.

Primary duties:-

  • Schedules a group or 1:1 call
  • Reschedules it.
  • Cancels it.

John — Boss; His assistant — Peter

Lew — Product Designer, His assistant — Steve

Use Case :- Steve(Boss’s assistant) connects with Peter(Team member’s assistant) and learns that John has cancelled the meeting last minute. His task is to convey that to Lew in a comfortable and productive manner.

Ideal scenario — A simple user flow to schedule a call.

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Shruti Arora

MFA Interaction Design @ School of Visual Arts